Evident
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For Founders

Stay close without reading every conversation.

Get a concise weekly view of the biggest customer problem, what's new, what's getting worse, and one conversation worth reading.

Join the design program

Works with

  • Intercom
  • HubSpot
  • Slack
  • Jira
  • Linear
What changes for you

Customer truth without the inbox

What your customers are telling you this week.

A short founder brief: biggest problem, what's new, what's getting worse, and one conversation worth reading—so you stay close without living in every thread.

Briefs

  • What deserves your attention this weekAug 10, 2026
    Open brief
  • What customers are struggling withAug 10, 2026
    Open brief
  • Checkout risk is now a renewal issueAug 10, 2026
    Open brief

See what is broadening, not just what is loud.

When reliability jumps from three customers to seven, mostly in larger accounts, you hear it before it becomes a board surprise.

Home

This week
Themes
Recurring topics across customer feedback.

3

Signals
Specific findings supported by customer evidence.

6

Evidence
Customer receipts with a path back to the source.

6

Top themes

View all Themes

Checkout reliability

Timeouts and failed payment confirmations are blocking multi-location rollouts at peak hours.

View theme

SSO configuration

Okta mapping breaks guest seat invites, and security needs a clear SSO status before renewal.

View theme

Bulk workflow issues

Bulk assign times out above ~200 rows, so teams export to Excel and lose a durable view of failures.

View theme

Answer “why this?” with evidence.

When investors or the board ask why you are building something, you can point to what customers actually said—not a secondhand summary.

Evidence

From Intercom
How the loop works

Intercom and HubSpot in. Slack, Jira, and Linear out.

Raw conversations stay intact. Your weekly founder view lands in Slack, and any decision your team makes in Jira or Linear still links back to the source evidence.

  • Intercom
  • HubSpot
  • Slack
  • Jira
  • Linear
Join the design program
Questions

Questions founders ask before joining

Honest about the pre-product stage. If yours is not here, write to us and you will get a real reply.

  • I do not have time for another dashboard. Is this one?

    No. Evident pushes a short weekly brief—usually into Slack. You can pull any statement back to the exact customer evidence when you want depth.

  • We are still early. Is this only for larger teams?

    We are validating with B2B SaaS teams of roughly 20 to 100 people with Support/CS and Product in place. Solo founders with very few conversations usually do not have enough volume to cluster yet, and we will tell you that straight.

  • How much time does this actually save me per week?

    A few minutes to read the brief in Slack. Pull evidence only when you want depth on a specific statement—not another dashboard to monitor daily.

  • Do I need to be technical to read the brief?

    No. It is written for executives: the biggest problem, what is new, what is getting worse, and one conversation worth reading.

Design program

See what your customers are telling you without reading every thread

A short weekly founder view with evidence on demand—no new dashboard to check.

  • Weekly founder brief in Slack
  • Pull any statement back to source evidence
  • Stay close without living in every thread
Join the design program
One evidence layer

Same customer truth. Different weekly view.

Product, Support/CS, and founders share one evidence layer—each surface shows what that role needs.

Product

Rank customer problems using account context and inspect the evidence behind every theme.

See how it fits

Support & CS

Recurring problems surface automatically while the original conversation stays attached.

See how it fits